Hi Justin,

Thank you for excellent service

Warm Regards,

Noelien Swart

Morning Gloria

I would like to thank your Nightshift staff for their total dedication, and absolute patience, with us to get this layout as attached approved.

They kept us updated on all related and need to emphasize that even though we insisted on numerous changes and keeping at the end of the evening to the 2nd revised layout (the attached layout that was approved), never even once complaining that their layout was correct as depicted.

Once again thanks nightshift for your assistance, we cannot put our gratitude more in words for your utmost patience with us – we were under a lot of stress to get this finalized and a bit overwhelmed to which illustration was the correct layout in the end.

Thank you to you as well Gloria for always going the extra mile, we can see that Amrod employees are loyal to the company and will go as far possible to keep their clients happy until the end.

Thank you for assisting us to create a solid Client Service Delivery CHAIN.

It so much appreciated.  

Angelique

Rachel,

Now that impressive order complete, well done AMROD!

NICHOLAS

Dear Rachel and the Amrod Production Team,

This is just a note to say a big THANK YOU for delivering the latest mugs order in the time that you did.

I really appreciate your support. 

As they say in my language, “Le ka moso!” (Keep it up!)

Kind Regards,

Rene

Good morning

Just wanted to place on record my sincere appreciation to Ellarise Schalkwyk for her patience and excellent service whilst dealing with my order.  She was helpful, courteous and ever so ready to assist. She went the extra mile and it is so rare to see that. Amrod is indeed lucky to have such a gem on their team!
 
Ella you rock!!!

Kind Regards
Kerusha

Hi Rachel

Just a short note to say thank you profusely for helping me with the reprint of the pens. I am more grateful than you will ever  know. What turned into a nightmare yesterday, you have just smoothed out and made it easier for me cope with the extra costs of the repurchase of the Callaway pens. I am so grateful to Amrod for helping me out. It has not been a great year so far for me!

Thank you again for everything

xx

ANNE

Hi Sasha

Thank you for always being such a help and so patient with me…..you really make my job a whole lot easier and you make me feel safe in committing to my clients, I really do appreciate “YOU”

Regards,
Ann

Agnes, what can I say…you’re a legend!!!! My client is going to be ecstatic!!

Thank you so much

Kind regards

Brad

THANK you AMROD! & the Lovely Cherie, your an angel! Thank you for all your love and care on my account. Couldn’t have asked for a better accounts manager.

Baie Groete,

Leona

Hi Nukiwe

Trust you well today !

FIRSTLY - ONE HUGE THANK YOU FOR TRULY THE MOST IMPRESSIVE EMBROIDERY I HAVE EVER SEEN DONE – On this order of shirts just received from AMROD!!!! -  Wow-wee – I have used many an embroiderer in the last 20 years I have been in this industry – and this work was superb !!!!! – Compliments to the embroidery section – From Digitising – to machine tension – to framing the garment!!! 

Many Thanks
Shelley

Hi Mbali

I just want to thank you for your prompt response on my quote requests yesterday

It’s nice working with someone that respond immediately

Everyone can always complain but never say Thank you!

Regards

Marilyn

Hi Gloria

I just wanted to say a VERY BIG THANK YOU for getting our pens out so quickly!
Talk about service! AMROD ROCKS!!!!

Eleni

Good morning Sasha

Hope you had a good weekend!

I would just like to say a BIG thank you for the order of the embroidered Slazenger Shirts!
My customer was very happy that she was able to collect Friday afternoon and we are both really happy with the embroidery job done on the shirts.
Thank you for making this order happen (even though it was such a small one.

Have a super 4 day week!

Kind regards,

Theresa

Hi Janine

Just a note to say thank you so much for assisting me both my orders .Both these clients are priority clients to me and because of your willingness to assist me I am able to secure a long and lasting relationship with them ,which will be mutually beneficial to both of us.

Looking forward to bringing much more business to Amrod.

Best regards
Melany

Hi Michelle, 

Hope you are well. I just wanted to let you know what an absolute pleasure it is to work with Nukiwe. She goes the extra mile for me on every job! Lately everything I have being doing with Amrod has been rush jobs, short lead times, etc etc. Nukiwe has done her utmost every time to keep me happy, no matter how many times I lose it, she just keeps on going. No matter how much I put pressure on her with very short lead times, she delivers!

Its such a pleasure to deal with a person like that in this mad, crazy industry of ours!

Nukiwe, THANK YOU, kiddo!!

Have a fabulous day!

SUE

Sasha

You rock my socks! Once again, Thank you!

Bridget

Hi Amit,

Was lovely to see you and thank you for the effort  in coming to visit us in Durbs.
We will def keep you in the loop and thank you for offering that service to us, means a lot that we have your assistance at hand.

We are really looking forward to the new catalogue and can’t wait to promote your new products – they look so exciting. We also look forward to an exciting year ahead – I am sure it is going to be a good one.

Have a superb week and chat to you soon.

Regards
Tarryn and Lauren

Hi Keshnee

Just want to thank you for your professional and prompt service and wonderfully printed pens having received them a day earlier. We really do appreciate when our key accounts have a small call, and our suppliers care enough to give the same service as on volumized sales.

Kindest regards
Delene

Hi All
We would just like to thank you for your incredible service!!!   We have today received the Embroidered shirts and a week ago received the cooler bags.

Without your assistance and those concerned in your various departments, we would not be able to meet our deadlines (which are always a sore point in this industry) and offer our clients the service we do.

Kind regards and again THANK YOU ALL.
Elaine and Johnnie

Good Morning

Thanks for the efficient service-it’s always top notch and I have never really come across such Vibrant people before!!!! Big ups  for that and you really have a gem in NUKIWE

Kind Regards,

Maipelo

thanks linda you a gem xxxxxx

Sherrilee

Hi Keshnee

Thank you very much for taking care of my order and ensuring that it was delivered in time, as well as the issue around the print. My client is very happy, and is considering ordering more. Your efforts are greatly appreciated, and I am very grateful to you!!!!!!!

Thank you!

Brendon

Sasha

Brilliant. Now I really know why I use Amrod.

Regards,

Dave

Hi Linda

I want to THANK YOU for your amazing service, help and laughs. You are a real  gem.

Anthea

Hi Agnes

Just to say thanks for getting our caps to us in time and allowing us to meet our deadline with the client who was very happy.

Much appreciated

Kind regards

Trixi

I do like the product range you offer compared to some of the other suppliers.

Regards
Ian

Hi Justin

I called yesterday to thank you for all your help in getting that cap order embroidered and ready for delivery as fast as you did this past week.

I missed you because you were away.

You were asked to produce the caps in a very short time and were given very poor artwork to work with.

I know your normal systems could not usually deal with the time frame and poor artwork, and I know that you had to walk it through every step of the make to make it happen… and on time.

Thank you very much.  This kind of service is what makes us come back to Amrod.  

We need to find more like you to come and work for us!!.

Regards

Farrel

Good Day Agnes / Sales

We would like to Thank You for the Optical Mouse’s that we got in time. The client is very happy with them.  Thanks for a good Service

Kind Regards

Mike

Justin

Thanks for everything – you are really an asset to your company!

Daleen

Sasha

You rock big time!!

Huge thanks again for your help!

Regards,
 
Verenique

Hi Gloria,

I would just like to thank you for getting my order ready for yesterday.
Also I would like to compliment you on the T-Shirts.  I am very impressed with the quality. They are excellent and they can easily replace the 165g that I usually buy.

Many, many thanks.

Marlene

I must say…this is the first time that I am dealing with Amrod…and what excellent and professional service!

Marianna

Hi Michelle

I thought I must just compliment you on your great staff……………….really coming to the party with all my rush jobs…… I always seem to get, and without your team that seems to understand my clientele I would be at the traffic lights begging !! he he
Floyd is just amazing he has a stunning calmness about him, I rather think of him like a swan on water, calm on the top but paddling like crazy beneath.

The reason for my email is I had an urgent USB job for an overseas conference that had to be out by Thursday which was not a problem for you guys but….. the guys that where going to data load needed 5 days to load the info, hence I could not go ahead with the USB’s and make the deadline. Amrod and myself were proactive in getting everything ready should I be able to find someone to data load in time. Anyway to cut a long story square I was unable to find someone who could data load in time and I had to cancel the USB’s but………….wow…. you guys did not stop there and now you telling me you have machines that can load USB’s, fantastic. Only, my client gave the directive for CD’s to be duplicated so we just missed the order by a few hours.

Thank you so much to your wonderful staff that helped me nearly get this order, we had everything in place!! Please extend my gratitude for all their hard work.

Kind regards,
Carol

Hi Omer and Roxane,

I would just like to bring to your attention, how helpful Tafadswa and your artwork team have been in resolving a problem for me today.

I have an order in progress with you at the moment for 600 green plastic pens. I had to advise Taf that they were due to arrive at the client this Friday. She begged the artwork team to have them ready by 2:00pm on Friday so that we could still deliver to the client in JHB before they close.

Then I found out that my client wants them delivered to an address here in Durban. I knew there was no way I could get them from JHB and to the address here in DBN on Friday, as they would only be complete at 2:00pm. I hit panic mode.

Somehow Taf and the artwork guys have found a way to get these done, and on the truck to arrive at the Durban Branch on Friday, so that we can still pick them up and deliver on time.

It is times like these that I really realise how much Amrod goes the extra mile in comparisson with other suppliers. I would like to compliment you on your service, and the really fantastic staff that you have. A big THANK YOU to all that are involved in making this happen for me. I really do appreciate the fact that your staff members are so accommodating.

Well done, and thank you once again for the wonderful service.

Kind regards,

Jane

Hi Taf

Please pass this onto management as well. Thank you so much for the gift, it really means a lot and I really appreciate it.
Working with the Amrod team is a real pleasure and I am very happy with the service that I receive, in turn it makes my clients happy as they are receiving a quick turn around time as well.

Looking forward to more successful 2012!!!!

Kind regards

Romaine

Hi Nukiwe

As discussed just now – I would like to formally compliment you and your branding staff at Amrod for the
high quality of screen-printing done on the entry level t-shirts (Bas3000)

Please will you pass my message on to the branding guys and tell them how blown away i was for the very
high quality print that was done on my t-shirt order.
I was most impressed with the work done by them and will definitely be using Amrod again for other screen printing
Jobs for t-shirts.

I was also very happy with the new range of Bas3000 t-shirts.

Once again the entire Amrod team have outdone themselves and again have proven that they are the leaders in the supply and branding of
Corporate gifts and clothing!

Well done guys!

From: A very satisfied and happy client!
Khetan

Hi Agnes

BIIIGGGG Thank-you for getting my things out in the time you did!!

You are a legend!

Thanks again!

Kerri

Hi Euka
Thanks so much for the lovely gift…what a surprise. I have dealt with Amrod for 11 years and have been so happy.
Amrod has helped me make a very good income. I will always be thankful. 
Also Amit you have always treated me as part of Amrod …not like small business or a stranger .
Also when I was still able to collect my Invoices being on oxygen …your staff use to know me by my first name and
bring the parcels to my car and even sign for me..if I was not quick enough.  Euka you are one of a kind!! 

THANK YOU
 
 
 
Kind Regards
 
Sue

Hi Sasha,

Just wanted to say thank you very much for the superb/outstanding service!

It’s just a pleasure working with you! 

Much appreciated!

Thanks

Ilana

Hi Sasha,

Thanks a mil for your wonderful assistance (as usual).

Cheers,
Rob

Hi Justin

Thank you for the good service!

Kind Regards

Heleen

Morning Craig

I hope 2012 is going to be as successful for you as it is GOING to be for me. 

We will continue to support Amrod ‘cause we love you. Also Nukiwe is wonderful ,thank you.

Kind Regards

Gail

Justin you’re a legend, thanks bud!

Stuart

I am a new customer of yours and I just want to say how impressed I am with how organised you are! I just logged into your website for the first time and it is so user friendly. Then I downloaded your price list - and being a very organised person myself - I absolutely love the way all the products are set out. It will make it so easy for me to find exactly what I want when I want it. So this is just a huge compliment to your company and administration staff! I cannot wait to start doing business with you in the future.

Madeleen

Hi there Justin

Thanks for your wonderful service that you have always provided.  We really appreciate you ‘speedy’ responses.

Kind regards

Meryl and Danny

Hi Sasha,

Thanks for letting me know.

Thanks so much to you for this year sweetie, also had such a blast working with you! You are an absolute star and looking forward to rocking 2012 again with you!!! Have an awesome Christmas and New Year.

Thanks and kind regards,

Luisa

Dear Sasha,

You have been wonderful and always a pleasure to work with! I at least always feel secure with you and that, what is meant to be done is done and the dates expected are real. You do deserve a big gentle hug and I hope you have a fabulous holiday wherever you go may you be happy and safe!!

Regards,

Ann

Good Afternoon Omer and Jayson,

I would just like to compliment you on three of your staff members: Beverly Mkaba, Christabel and Sello. I have received impeccable service, warm hospitality and welcomed business from your staff, and Amrod as a whole.

I have not been dealing with Amrod for very long and my company is relatively new. Amid the many suppliers in the industry I do find Amrod to be the best all round especially when it comes to staff and service.

I find it highly important to praise good service and the positive attributes of people, especially staff, as they are the backbone of the company and the face of what a company represents. I have specifically requested to only deal with Beverly because of the fantastic service she provides. I find her to be a valuable asset to your company, because it is that kind of service that keeps clients coming back.

I wish for you to take notice of the above mentioned three staff members and commend them for their commitment to and representation of your company.

I wish you all a great and happy festive season filled joy and look forward to all future business done with Amrod in the year to come.

Best Regards

Adrian

Hi Lindiwe

Thank you so much for organising the order. I never opened the cartons to check anything but I trust that the job was well done and the stock is on its way to Maputo already.

It was my first time at Amrod and I was very impressed with the showroom and efficiency of the staff.

I hope to do business with Amrod again in the new year.

Have a wonderful holiday.

Regards

Anabela

Hi Moenier

Thankfully, for the manager of the Cape Town branch always going out of his way to try and resolve the problems, though I know that he can only do so much.

Kind regards,

Razaan

Hi there,

I think when praise is due, it must be given!

Jerusha is an ABSOLUTE STAR!! Wow, you have a gem there!!! I hope you appreciate her as much as we do.

This girl is amazing. She goes out of her way to always assist us, even in the chaos and mayhem at the moment. She goes the extra mile and this she must be thanked and praised for.

It is because of your excellent service, that Amrod remains our favourite supplier.

Just thought you should know...she deserves the praise!!!

Have a super weekend

Karen and Mike

Thank you Linda for going the extra mile today.

Much appreciated at this time of year.

Have a lovely weekend.

Kind Regards,

Amanda

Sasha

I know I’m crazy but its not me it the crazy season

Thank you for always accommodating us so graciously J

We really appreciate it

Emily

Justin

You rock NBF!!!

Thanks so much for sorting this out for me.

Romy

Customers are insane" is my quote for the day. A BIG thank you to Masego for helping with the really insane customer I was blessed to do work for. Amrod's service really is great. Now hurry up and stock ALL the items I will ever need so that I only have to deal with one supplier!! Please. Seriously thought thank you

Melissa

Hi Rachel.

 We would like to say congratulations, and may you and your family be blessed with love and happiness.

Thank you for the great service you have given us, it was a pleasure doing business with you, and we hope you enjoy your time off, be safe and good luck.

We are looking forward to your return.

Have a blessed Christmas and New Year.

 Thank you

Kind  Regards.

Jo-Ann

Wow Rachel! I’m so happy for you and I’m so sad that you will be away.

Thank you for all your hard work! You have been really amazing to work with.

Good luck and enjoy the time with your son!!  Congratulations!!!

I look forward to working with you again when you come back.

Nic

Good Morning Jerusha,

I would just like to thank you for your great service with the cooler bags project I recently ordered. At this time of the year I am finding it a complete struggle to deal with most promotional gift companies as they are so busy they forget about customer service.

Even though you are also very busy you were very attentive and efficient and it was a pleasure doing this project. I hope you will pass this mail onto your manager as I think you have been the most competent person I have dealt with this entire busy season.

Thank you once again.
 

With kind regards,
Kate
 

Hi Maneeksha,

I trust you are well, Firstly I want to thank you for all your support because of your service render  to me .

You are a asset to your company because you have never once refused to help . Keep it up.

Many thanks,

Jen

Rachel

You are a twinkle star, THANK YOU!  Have a great evening.  Impressed with the prompt service

Gina

Hi Michelle

Just would like you to know that I am still happy with all my orders, deliveries and extra services I have received from you.

A shout out to one of your managers at amrod who help me. KEVIN  you the man.

Kind Regards

Desiree

Cameron

Thank you Very much for your time,

You guys are doing a stunning job sterling job, keep up the good work. I really appreciate, am busy playing around with a few you taught me and its making wonders.

Thanx one more time.

Samu

Hi Floyd

Thank you again for all your sterling work helping us in the showroom

 
Regards

Fred

Hi Guy’s

I would like to bring to your attention the brilliant work Justin does for his clients. This week he has help me out by going the extra mile, double checking stock even though the available stock showed less than I needed. He found the additional 10 units I needed. And got back to me promptly.

It’s a pleasure working with him

Cheers

Sarah

Justin

Thanks again for you excellent and speedy service.

Regards
Silvern

Hey
Just wanted to mention how great Cameron has been.
He’s been helping us with a few different queries and he always comes back to us with an answer and/or a solution.
Nothing is ever a problem with him!

He really is great to deal with.

Thanks

Regards
Claire

You are Awesome..

Thanks Justin

Kind Regards,

Tarryn

Hi Van

Just wanted to say a very big thank you for the speedy way in which you executed my order.  We finished the labelling at about 7h30 last night ( had the kids, husband and brother involved) and rushed off to Pretoria with the order.  The client was absolutely blown away with service you guys had rendered and have asked me to thank you.  Also your suggestion on the branding for the USB’s and the outside of the box – although we were sceptical it came out absolutely stunning.  Her comments “wow it even makes my bling bling USB’s stand out more”.

Again also pass on my gratitude to Jason for his input.  My tummy can now settle and I can have a break today – oops No I cannot do that as we only have 5 weeks left.

Have a wonderful day forward and big hugs for all your effort.

Angela

Thanks so much Sasha - you are extremely efficient, I appreciate it!

cynthia

Hi guys

I just wanted to say thank you very much for helping me to sort out this bag story.

My customer is very impressed with my service (your service) and is very grateful that the problem was sorted out so professionaly (thanks to you)

Thanks for restoring my good name with them.

I am very grateful

Karen

Justin

Fantastic, your service is excellent!!

Jana

Hi Gloria

I would just like to again, say THANK YOU to all concerned, particularly in your various branding departments.

We have had some really ridiculous deadlines lately and everyone has been met timeously thanks to you!

We really do appreciate it and know how difficult it is at this time of the year.

Just in passing, the embroidery (even with your move) looked terrific.

Again, you guys are great.

Kind regards

Elaine

Hi Tafadzwa,

thanks for the great work on the orders we collected last week. Happy clients all round.

Thank you
Annabell

Morning

I wanted to say a HUGE thank you to Jerusha and Marlene for their fantastic service!  They are always willing to go the extra mile for me and I know that I am just a small company but they NEVER make me feel that way!  Thank you for all the hard work and extra things that you have done for me!

To management you have two very special staff members working with you at Amrod, they always go above and beyond what is expected of them!…. I feel that people are always so quick to complain but never take the time to compliment….

Thanks to all of you I really appreciate the service I get and always put Amrod first on my suppliers list for this reason!

Regards

Luisa

BEST news EVER!!  We also get EXCELLENT service from Sasha – always friendly, always willing to help!

Regards

Estie

Good Day Rukieya,

I always acknowledge outstanding client service and would like to point out, that above staff member at your Cape Town branch is always willing to go the extra mile.  Cape Town branch would be lost without her!

Kind Regards

ROBYNNE

Tafadzwa

Hey Girls, that is Fabulous News indeed !!!  Would not have gotten there without your fantastic service and support, so thank you so much… and the account is definitely paying off and saving me loads of hassles and time…

Have a brilliant day !!! xxx

Francoise

Hi .

I just want  to thank you for the  great  service Marlene has given to me .

The gift 1614 stock was up so quickly and she put a gift together for me in 5 min which was successful .

I am thanking her for her high level of professional handling me as a client .

I do hope you go from strength to strength Marlene.

Thank you kindly,

Jen

Vinisha

Thank you for your prompt Services; this just proves that we have chosen the correct business partner to deal with.

We look forward to a long and friendly and mutual Business agreement with Amrod.

Kind Regards

Michael

Hi Floyd,

U are a star!!

As Cherie & Kyle were extremely busy, I thought my only way to get help would be to try showroom and Yay!!

Thank you so much!!  I knew you would be able to assist me,

your fantastic service, advice, friendly approach as always is much appreciated.

It never goes un noticed.

Many thanks

Yvonne

Hi

I just want say a VERY BIG THANK YOU to Nukiwe, Kyle and Eva for all the hard work that they put into my last order. Because of them I was able to deliver to my client on time (with such short notice). They all 3 went the extra mile for me and I am very grateful. My client was ecstatic!

I also just want to just let you know that I was also so impressed with Given, who helped me to my car. He was so friendly and efficient. All in all my customer experience was 10 out of 10!

Kind regards

Simonne

Masego

Thanks for quick service as always!

Cheers

Michelle

Gloria 
You deserve an Award! You were calm despite all our irregularities and you proferred us a solution still. . . I say again,You Rock!!!!

Wilson

Dear Wendy, Michelle and Justin

Thank you very much for the factory tour and hospitality shown to all of us.

A most informative tour was had, which will help in the understanding of the processes involved, once orders have been raised from our side.

Kind regards

Noel

Hi Cameron

How are you. I trust you having a great day. I had to e-mail you and thank you for your help yesterday.

On Friday last week, I had a problem with my laptop, to the extent were my motherboard had to be replaced.  For some reason or the other my toolbox got de-activated.

As you must have picked up, I'm not so clued up when it comes to computers.  It was a long process for me, I was almost ready to give up. You led me through the process and perservered and made sure my toolbox was activated. You left me a happy and satisfied client. Thank you once again so very much.

Shereen

Gloria and Eva

I like your nightshift thing.  It rocks and must be making so many of your clients happy.  You guys are the best in the business.  All you now need to do is get all the business and we don’t have to deal with mickey mouse people.

 Charlotte De La Harpe

You are an absolute star Beverly, thank you so very much for your very prompt replies! It's not often one finds service such as youres...thank you.

Thank you again!

Alex

AGNES!

I just wanted to say how grateful we were for your hard work on these golfers. You did an excellent job and we were so chuffed with the embroideries.

You are a pleasure to work with.

Thanks for all your assistance.

Regards,
Caron

Sasha

Efficient as always. Just the way I like it. LMAO!!!  --- have a great weekend.

Go Bokke!!!!

 
Steven

HI Michele

Floyd is really a star in your company and he helped even though it is not his department

Kind Regards

Lorensa

Hi Gloria,

Just to thank you very much indeed for replying so promptly regarding the two Aids Tin with condom options.  It is greatly appreciated!   thank you for investigating and explaining.   

Kind regards.

Julie

Hi Gloria,

 A big Thank you for your patience, professionalism and consistent high level service at all times.

Kind Regards,

Kevin

Hi Craig,

It has been a pleasure working with Amrod and we have been blessed to be working with a great sales team of yours being Cherie Palmer & Kyle Clark.

Thank you 

Kind Regards

Emily

Morning Gloria,

I really appreciate all your help in getting our orders out in time – especially the latest rush order we had for the gifts.

You have been on it all the time, without your expert services we could not have done it. 

Certainly looking forward to continue working with you.

Thank you so much.

Regards,

Bernadette

 
Moenier, I have to advise you on the absolute gem of a receptionist Amrod has in Cape Town.

I have dealt with a lot of companies over the years and the normal conception with regards to the receptionist is normally that they are not very helpful and only takes messages when the person you really need to speak to, is unavailable.

In your case, this is not accurate.  Every single time I have contacted your offices, Rukieya has always been able and willing to help.  She is such a friendly voice and always makes me laugh especially when she hears that I am having a bad day.  She, I believe, has gone beyond the call of duty.  Yesterday I was trying to get a hold of you, but you were busy.  The second call I make, Rukieya answered again and offered help.  She went onto the system to check if my credit availability was enough to sustain and order in progress and she even offered to check again on Thursday to make sure that the order is put onto the truck on Friday.  I really think that she is BRILLIANT at what she does and would not mind having a competent reception such as her at my offices.

Hold onto this girl, Moenier.  She is truly one of a kind.

 
 
 
 
Anene Conradie
 

The pens that you ordered for us, and the memory stick, are some of the highest quality and awesome products I’ve seen.  They’re so … wow!  We’ll be proud to hand this stuff out!

Kind regards

Megan

Hi Taliya

I would like to thank you for arranging the meeting room yesterday.

Floyd is an absolute star, he constantly checks to see if we need anything and it's no problem for him to check stock or to get me a sample if I need anything, he really goes out of his way to assist.

When Floyd got back I asked him and he magically appeared with it.....I got an order for 100 on these.

We need more "Floyds" in the showroom who are willing to assist with a friendly smile and no hassle attitude.

Regards

Michelle

Hi Moenier

Just a note to say a big thank you for your speedy service yesterday and your team in Jo’burg. At least I keep my client and he’s happy.

Great work.

Georgina

Hi Wendy

Just wanted to thank you for the fantastic toolbox training & thorough tour of Amrod production this morning.  Wow, I was really impressed.

You & Cameron did a terrific job at helping me to understand the Amrod systems a lot better.  I could not wait to get back to the office to start working in the toolbox. 

Thanking you & kind regards

Sanchia

Sasha

What would I do without u?

Angela

Here is the story.

I introduces myself to you about 2 weeks ago  (Wednesday)

I enjoyed a training session with you      (Thursday)

I placed my first small order with you      (Friday)

In what seemed to be the easiest thing in the world was turned upside down by one demanding client, an understanding middle women and by you (the greatest delivering company ever)

During the course of one week you managed to sort out the most difficult situation ever with no effort.

For this I Thank You.

We have managed together as a team to keep the client happy and coming back for more.

I would like to thank the following people for all your hard work in making all this happen.

Agnes

Michelle

Louis (for chatting to me one eve and setting my nerves at ease)

Mildred at sample shop

All the guys at collections

Thanks again.  I am proud to be in business with you

Kind Regards

Desiree de Vlamingh

Hi Craig,

Thank you for your mail. I would like to commend you and your staff for a great service, out of all the wholesalers I deal with Amrod is by far the most organized, well stocked and the most pleasurable to deal with.

Keep up the great work and we shall always support you guys.

When it comes to promotional items be it clothing or other, our first choice is Amrod.

Symon

Hi Omer

I just wanted to pop you a quick mail to say how happy we are with Jerusha as our new account manager!

She always goes out of her way to assist us with each and every order, she is super friendly, well-spoken and EXTREMELY efficient.

Our orders are processed at record speed and she constantly follows up and sends updates without us even having to phone and ask.

It has been an absolute pleasure dealing with her thus far and I look forward to building a strong working relationship with her.

Thanks again

Kindest regards

Kristy

Thank you so much I really do appreciate it and the extra effort you put in to assist us.

Thank you and kind regards

Verganee Lollan

perfect! Thanks for keeping my updates! outstanding service Mbali :)

 Vicky Thompson

H Moenier / Nastassja,

Just a word of thanks for getting my order here on time. I really appreciate it. Thank you so much for always being ready to assist us, even though you are under a lot of pressure. I know I’m not the easiest client to work with sometimes , but I do appreciate your patience.

Have a stunning weekend

Roeline

Hi Cameron

I attended your Amrod Toolbox training session this morning.

Thanks for a very well presented and useful training session.

Kind Regards

Tobias de Vlamingh

Morning Nukiwe

Thank you again for all your assistance with the large job.  They have indicated to me that they will definately put more business my way just because of the initial 'test'.

I could not have done this without you and I have pleasure in attaching a letter to you and your superiors.

Happy Spring regards

Dee

NUKIWE PHIRI

I just had to write this letter in recognition of Nukiwe and her diligent approach to my needs when under huge pressure!

We all know this industry with it’s pressures.  Recently a new large client wanted to put Red Line to the test as a new supplier.  My appointment was on Wednesday 24th August at 14h00, and she wanted delivery of these items on Friday 26th August by latest 12h00.  This client ordered 330 keychains and 14 Adidas shirts.  She wanted the keychains lazer engraved and the shirts embroidered with their logo.

I phoned Nukiwe in a panic and she said that it CAN be done, unfortunately not the embroidery, but the key chains indeed.  I found another embroiderer who also came up trumps for me.  I met my delivery by 11h30 on Friday 26th and still holding my breath till she looked at the finished product!  She burst out with “This is stunning and I cannot believe you did this in two days!”.  Needless to say, my knees wanted to collapse with pride.  To this end she assured me of plenty more business.

So THANK YOU Nukiwe for coming to the party in my dire moment of stress!  With people like you, you make a world of difference and I surely hope that Amrod recognizes AND appraises your fabulous approach and ability to carry out these difficult tasks.

I wish more of my suppliers had people like you!  And to that end, I don’t want to deal with ANYBODY else at Amrod, but you!

Kind regards

DEIRDRÉ WHEELER

Hi Gloria

I would just like to thank you, and all involved please, for meeting two hectic deadlines for me.  You also assisted tremendously with the deliveries too.

Our service to clients is only as good as the service we receive from you.   You all went the extra mile and I really do appreciate it.

Many thanks again.

Elaine Friedmann

Hello Rachel

I must congratulate you on your work ethic.

You are very good @ your work

Thank you

preggy

Good day Omer

I would like to take this opportunity to make mention of Cherie Palmer’s willingness to assist us with each and every request we have. Her customer service, work ethic and eagerness are traits that are most valuable and in today’s climate are very rare attributes in the service industry.

Thank you to her and her team for all that they do.

Wishing Amrod all the success for the years to come.

Kindest Regards

Natalie Schmid

Hallo Rachel

Dankie dat jy my kantoor so mooi bygestaan het met my afwesigheid en dat jy altyd geduld met ons

Het. Jy en jou span is in ons ou sterre!!!!

Liefde

Annamarie

Nukiwe is the best account manager EVER!
Thank you for always getting things done for me which allows me to get things done for my customers.
I could have lost a new "big" customer but thanks to Nukiwe/Amrod I didnt

Melissa

Hi Craig

Once again I need to compliment your staff for a job well done.

I ordered various items ranging from pens to towels to bags to key holders, etc. - not a huge order but, lots of work.

Linda arranged for artwork proof  for every item because our designer was off sick. The items needed to be delivered Thursday late afternoon in Pretoria. When I asked Janine for  a special favour, everybody involved managed to get the artwork approved, engraved and ready for me to collect on Thursday afternoon.

I really appreciate the effort. I know you guys are very busy and have lots of clients, you came to the party to ensure my client is happy.

Thanks for helping me out.

Craig, you have special people working for you.

Charles Kies

Hi Rachel – it has been approximately 3 orders or so in a row that has been urgent and every time it has been completed before the due time. Thanks very much for your trouble with this, as this enabled me to foster excellent relations with new customers.

Amrod always exceeds expectations – thank you.

Regards,

Corne Theron

Wonderful, thank you Gloria.  Thank you for your wonderful efficient service.

Kind regards,

Anica

Nukiwe 1 Nukiwe -  You are not just such an awesome person to speak with and work with - you are also a Super Star !!  
Thanks for being open to help !  It is a breath of fresh air !  some others would not even consider a helping hand !  Well done Gods child !

Take Care

Shelley

Hi Wendy

I thoroughly enjoyed today, thank you so much

Very professional, and highly informative

Blessings,

Nadine

Good Morning

I would like to thank Moenier Davids for his wonderful work and commitment towards Mad Media.
Thanks to Moenier are business was grown much quicker that we expected. Every time we have placed a order Moenier has managed to sort out all problems. We placed a order a while back for 500 string bags were there were 3000 prints Moenier managed to meet our deadline as well as save us money on Courier cost. We at Mad Media would just like to thank Moenier for his wonderful service. 

Thank You,
Rubin Kruger

Hi Cedrick.

Thank You so much for helping Sam with the courier problem she had earlier with Fast Way.

Your offer to help her sort the problem went a long long way.

Always refreshing to have a supplier go the extra mile.

Big Gold Star Cedrick, very much appreciated your efforts.

Enjoy a well deserved weekend.

Regards
Lynne Platt

Hi there

I just wanted to write to you and let you know that you have a gem of a staff member in Nukiwe and I hope you appreciate her as much as we do!!

Nukiwe is incredibly prompt and always helpful to the best of her ability, in fact in my opinion she goes above and beyond in order to ensure we are happy.

One of things I like most about her is how pleasant she always is, her emails are always cheerful and friendly as well as professional.

I can honestly tell you that my staff members and I do push Amrod products far more as we have such an efficient Account Manager in Nukiwe which obviously makes our lives much easier.

We have told Nukiwe on several occassions how wonderful we think she is but it occurred to me that she is not likely to forward the compliments so I asked her for your email addresses.

Thanks

Have an outstanding day,

Kerry Stuart

JUST WANTED TO SAY A BIG THANK YOU TO AMROD FOR OUR ”MY WEBSITE”

IT IS AMAZING AND I REALLY THINK IT IS GOING TO HELP OUR SALES

YOU GUYS HAVE REALLY GONE THE EXTRA MILE AND ARE “AS ALWAYS” OUR FAVOURITE SUPPLIER

 
Thanks and regards
Leigh & Marilyn

Thanks so much Craig, yes we are all delighted on achieving Chrome status, it will certainly make

a big difference and I must add it is a pleasure to deal with all your ladies in the Durban office.

They are absolute stars  Always on the ball and extremely helpful.  Will certainly try our best to

Promote the clothing

Have a stunning weekend

Kind Regards

Rachel u a great great STAR thanks a mill xxxxxxxxxx now I can enjoy my holiday

Annamarie

See – the tour has definitely paid off already – I’m much more prepared for my orders!

PS: Please tell Wendy that she really taught Patricia & I a lot on Tuesday!!! J Well Worth the time to do the tour!!

Kind Regards,

Colleen

Melissa is great  -  she has been very helpful to me in the time of getting registered.

Best regards

Sue

Dear Justin,

 
I have not yet received such great service in the PPE/Corporate industry like I have done this week with Amrod.

I would like to thank you, because its such a pleasure to do business with a company and sales man like you. I am use to fighting to get things done, delivered on time and then after all that I have to hope the right order gets delivered to me.

Regards

Karla

Dear Wendy

It was a pleasure and fun being there at Amrod and having you as our tour guide.

The tour was very informative and now we have increased the depth of our understanding as to the production of our orders.

Thank you for the toolbox training programme. It will be very efficient and time saving for us and our clients.

We are looking forward to a long business relationship with Amrod.

Kind Regards,

And just to comment on the Amrod Tour, I had a tour with Wendy last Thurs, and it was so much fun and informative, learnt quite a bit that afternoon.

Kind regards,

Leanne

Thank you so much Cameron, Amrod is my biggest supplier of corporate gifts and I cannot cope without my toolboxJ

Warm regards,

Rachel , thanks a lot for arranging that. 

I do appreciate your prompt response in sorting out this problem – another reason to continue shopping at AmrodJ

Have a great day further

I did do the tour as well and was most impressed – very interesting to see how everything works and understand why some things take longer than others

Thanks

Sue

Thank you for your most efficient and speedy assistance – it is greatly appreciated.

Julie

Hi Gloria,

Thank you so much for meeting my deadline, the usb looks stunning.

Sokayna

Hi Amit,

Sasha is WONDERFUL!!!! We are getting amazing fast responses, invoicing etc…. I feel my stress levels are coming down by the minute!

Please keep her happy and make sure she never leaves :)

Regards,

Devoted Sasha fans!!

Hi Nuki

As it was my first time branding with you I was so impressed you overdone yourselves and my customer was happy too so thank you guyz . Keep up the good work.

Regards

Noma

Hi Michelle, Wendy and Queen

It was an absolute pleasure working with you all,  you have a company with a lovely warm atmosphere and that can only be if the people working there radiate it. 

I hope we can be of assistance again soon.

Thank you for your support and have a great week.

Kind regards,

Lynne

Hi Moenier,

I’d like to thank your Jhb team for a STUNNING and Very informative tour.

I’ve really learned a lot, and was very impressed with how organized everything is

Run.

Thank you, and Well done!

Christel

Wendy

I would like to give thanks to you and everyone else that was involved at Amrod (staff in the production line) and everyone at Markex.  This was a job well done.

Duaynne

Hi Wendy

Thank you for showing us the ‘Engine’ of our FAVOURITE gift supplier.  It is really good to see where it all happens and I also learnt a thing or two along the way.

WE LOVE AMROD

Linda, Feziwe & Jennifer and Jane

Hi omer

I just wanted to compliment you on your company and the excellent service that your staff offer.

I recently registered my company with the help of Melissa w and Michelle stirk. I had a very urgent order that I needed to place and was having puppies as it was a new client that I did not way to let down in any way.

Michelle went I believe beyond the call of duty and organised everything so that I could collect my order at 3.30pm.

Without her intervention and melissas help getting forms loaded I do not believe I would have had a happy client this morning.

Have a great day

Thanks

Sue

Hi guys -

Just wanted to say thank you very much for the excellent tour we had of Amrod today.  What an eye opener - I have a huge new respect for the company, it's staff, operations, systems.  Wendy was a fantastic tour guide! 

Many thanks and kind regards

Hi Wendy

I can not beliewe it is nearly two months since we had the tour and I am only responing know on your email. Thanks, the tour was fantastic and  very professional yet informal. This is how I experience you when ever I have dealings with you. You are a fantastic person to deal with, but is more important, your friendly personality and always sharing a smile. While we were on the tour, I also noticed how you mingle with the staff, have time to share a word with them and giving every one a smile. Keep it like this, staff value and appreciate it.

Last thing on you, don't forget us when you move up the ladder.... at least I can then say I know Wendy, the Big Boss at Amrod.

Will we see you at MarkX? We are looking forward to it. Will be more prepared for it this year. Last year was the first time we attended and did not realise it is so big. You need a few hours to spend there. Will chat to you if we see you.

Regards

Rupert

Hi Taliya

We have just had the pleasure of toolbox training with Cameron. He was excellent and the presentation was wow

Thanks

Kind Regards,

Anne

Hi Tishiana

Just a line to express my heartfelt appreciation for all the assistance you give me. Thank you

--
Regards

Oscar

Hi Amit

If I had to sum Jerusha Davies up in one word it would be WOW!!!!!

Unfortunately in SA there is just a lack of service delivery and understanding thereof.  I have been in the service industry for the past 20 years and it is so wonderful to find someone who always goes the extra mile without complaining and most of all with initiative.

Jerusha has been fantastic, she has gone the extra mile every time, she is on the ball, always helpful and friendly.   She is most definitely someone who I would like on my team and am glad that she is part of “my business”.  Having someone like her assisting me certainly goes a long way!  To me it is very important to have someone with initiative and she certainly has bunches of it. 

I trust that you will let her know.

With kind regards

Debbie

Dear Omer

I just wanted to let you know how impressed I am with Nukiwe service and work ethic.
I try and deal with only Amrod but last I had to source white kids T-shirts from another big player in the market. Well I have never had so much run around –
No quick turnaround – not answering my  question to the point – like I would ask if they can downsize the t-shirt  & what would it cost – answer we can do that – question – so what would it cost – answer – roughly R 5 – question what would it exactly cost – answer – I need to check with the sewing department ......!!!  – how about 1 answer: yes and it costs R 7 ex vat.

Nukiwe is just fab. She is always available when I call and when not, she truly calls back. Most sales people do not bother and I am certainly her smallest client.
I mail her mainly at night with orders and I can rest assured the very next morning I have a quote or invoice and can collect in 3 days.
It is a true pleasure to deal with her and Amrod.

Please do praise her – as efficient good service is hard to get nowadays.

Sincerely
Elonka

Hi Rachel

Ek wil net vir jou dankie se vir al jou hulp en hard werk die afgelope paar weke.

My kliente is baie gelukkig, en dit maak my ‘n gelukkige klient!

Well done!!

Thank you kindly

Nicolene

My main computer crashed this morning! so I'm struggling here with no Toolbox and my quickbooks until they repair it! - its amazing how I have come to rely on my precious Toolbox!! 

Lynda

Hi Michelle and Agnes

I just wanted to thank you both for the good service with regards to the zip puller sweatbands. 

My client is very happy and therefore, so am I.

Have a lovely week.

Regards
Shanne

Hi Craig

I just want to commend your staff members Linda and Janine for their excellent service.

I had to get several jobs done urgently for clients of mine recently.  Every time I had a deadline to meet, the two ladies always ensure that I can deliver on time.

I wish to thank all of you for your excellent service. I really appreciate it.

And I know I can in future also expect the same service from Amrod.

Thanks

Charles

Hi Lindi

Thank you so much for your higher standard professional service, may you reach the stars in all you do.

As for the sample you may go ahead it look fine.

Wish you the best of luck in all your endeavors once more.

Regards,

Sabelo

Good day Omer

We would like to compliment Nukiwe for going beyond the call of duty to ensure that we receive our conference bags in time for an important ITWeb conference.  As a result of an internal botch up on our part we placed the order for the branding very late. It would have been very easy to hide behind our tardiness for the late placement of the order but she exhibited a refreshing ‘can do’ ‘will do’ attitude staying at office late to ensure proofs were signed off in time to meet the deadline.

Please thank Nukiwe on our behalf for her exceptional service.

Best regards

Eric

Gees, you guys are fast – that’s why you are Office-in-One’s number 1 supplier & branding company ?.  First choice by far!

Regards

Sonette

Thank you so much, you are a star. I love Amrod!

Gail

Hi Wendy

Phillip and I have learnt so much and now have a better understanding of your printing and processes

Thank you to AMROD, MANAGEMENT  and STAFF for taking time out of their busy schedules to give us insight
Of what is happening behind the scenes—we always get the end product and don’t realise your frustrations and hard work

Kind Regards
Lorensa

Wendy,

Thank you to you. You were a fantastic tour guide. And I can honestly admit that we all feel much more educated to inform
Our clients correctly now.

Thank you for your fantastic service. It’s because of people like you that amrod is our supplier of choice.

Best regards
Natasha

Hi there Cameron

Just wanted to thank you very sincerely, on behalf of myself and my team,  for your time and efforts this morning.
We really appreciated your training very much!

Thanks to AMROD for being the greatest supplier!

Kind Regards

Dianne

Hi Craig

I have to let you know what an absolute joy it has been dealing with Euka and Masego.
The service that we received  from them has been outstanding.

Granted there has been a few hiccups but they were all handled promptly and on time.
They have both gone beyond the call of duty to ensure that all our orders were delivered timorously.

I look forward to dealing with them again in the new year and both of them deserve a pat on the shoulder for jobs extremely well done.

Have a great day

Kind Regards
Lee- Anne

Hi Guys,
 
I would like to take this opportunity to thank the following staff members who always go out of their way to assist.
 
We often, in our highly stressed lives, spend far too much time complaining and forget to thank those who go the extra mile.
 
Peterson is probably the most friendly, helpful and efficient member of your staff (in my opinion), he is truly an asset to your company and he makes my collections (from a distance) always go smoothly and keeps me informed every step of the way.
 
Peterson - a HUGE thank you for taking the stress away from me.  Being at a disadvantage of not being in Johannesburg and having to rely on third parties to collect my orders and ensuring that the correct order is delivered to the correct client hassle free, you really don't understand how much I appreciate you always keeping me updated.  Right down to you only having met me once, yet when I do happen to be in Johannesburg you always remember who I am and greet me by name, along with that fantastic smile, what a welcome, THANK YOU SO SO SO MUCH.
 
Taliya - whew what can I say, we have our good days and our bad, I think that in the past year we have learnt to work well together and I know I give you grey hairs.  Again, because of our distance, it is really difficult to try and satisfy all our clients needs, I am not in the position to pop in and discuss these with you so I really heavily on e-mail etc.  Taliya, thank you for being patient with me when I lose my cool, thank you for always trying to assist when you can and for going the extra mile.  Although often it doesn't seem like it I really do appreciate all you do for me.  - THANK YOU VERY VERY MUCH.
 
Omer and Jayson, thank you also both for always putting up with my gripes and for assisting when you can.
 
I truly do value the partnership that we have with Amrod and I hope that we can continue to grow from strength to strength.  There were times this year when I was panicking about not having any business and seriously considered closing the business, in hind sight, with "friendships" that we have with our suppliers I am pleased that we didn't.
 
Thank you all, I trust that you and your families will have a great break, hell guys, you all deserve it.
 
Take care and let's hope 2011 brings us all health, happiness and LOADS of business.

Kind Regards
Sharon

Hi Craig,

This is absolutely awesome news!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yah!!!!!!!!!!!!!!!!!!!

Mike and I are absolutely thrilled that we have eventually reached our Bronze Status. Next year we hope to even better this!

Just hope you know what a star Vanishree is! Because of her, Amrod is one of our favourite suppliers. So THANK YOU V, could not have done it without you!

Thanks to the rest of the team – we think you are a dynamic company and you can be assured of our support in 2011.

With kind regards,
Karen & Mike

HI Michelle

Thanks for a super year together and a nice working relationship – looking forward to continue this in 2011!!!

Have a blessed festive season

Kind regards

Annelize

Thanks Craig / Taliya

It's been such a pleasure working with Amrod this year, things have really been seamless and Taliya has been so helpful.  Really looking forward to an exciting 2011.

Wishing you both everything of the very best for the festive season, safe travels and an awesome 2011.

Kind regards

Marie

Dear Craig

Thank you for your awesome email and very kind words.
We are very happy that our year has ended so well and we are excited about 2011.

We have really enjoyed the relationship that we have built with you all at AMROD and have loved working with you all too!
Thank you again for the support that you have given us along the way.

Wishing you a well-deserved rest and a wonderful festive season ahead.

Kind Regards

Dianne

Hi Tafadzwa

I just want to thank you for the  phenomenal service you have given me this year.

You are always willing to go above and beyond when we request what may seem impossible, I extend my gratitude to you.

Have a blessed festive season

Thanks again

 
 
 NERASHA

Hi Craig

Thanks for the kind words. I must say that Amrod are an absolute pleasure to deal with and I buy very little gifts from other suppliers. On the clothing side i am buying more and more from you guys and you guys are causing a real stir in the clothing industry. Keep growing the clothing side.

Jonathan

Good afternoon,
Just a  note to wish you and the staff a merry Christmas and a prosperous New Year. Thanks for all the help from the various
Departments from the sales (Michelle especially) to despatch.  Thanks for the smiles  the past year. I hope you all will have a safe Christmas season
and that we will see you all next year.

Marianne

I would like to compliment you and your staff on your professional service. Our success is directly linked to the reliability, service and lead time that we receive from our suppliers.

We are so pleased with the quality of service your company provides us, in particular our sales person Rachel Botha. Apart from her friendly service, she goes
Above and beyond. She always attempts to get our orders out as fast as possible, and should something be out of stock, she takes the initiative to suggest products.

Should there be problems with an order, she’s on the phone to me immediately to notify me. Out of all the suppliers we use, I can honestly say that my preferred supplier
Is Amrod because of Rachel. It is an absolute pleasure to work with people who know the meaning of efficiency.

Thank you for your fantastic professional service as well as quality products.  We look forward to doing business with you for years to come

Regards
Natasha Rizzo

Hi Taliya,

You and your team are fantastic. Thank you very very much for getting these items out so incredibly quickly!

Kind regards
Mandy

Hi Craig

I have to let you know what an absolute joy it has been dealing with Euka and Masego.
The service that we received  from them has been outstanding.

Granted there has been a few hiccups but they were all handled promptly and on time.
They have both gone beyond the call of duty to ensure that all our orders were delivered timorously.

I look forward to dealing with them again in the new year and both of them deserve a pat on the shoulder for jobs extremely well done.

Have a great day

Kind Regards
Lee- Anne

Thank you for the excellent service and wonderful team effort for the big order of mine that arrived in PE today.

You guys were perfection!!

Thank you!!

Helen

Hi Nukiwe, just to say thanks for all your assistance with this project, you have been an absolute STAR!! It is a pleasure to deal with a supplier who is actually interested in getting their client’s job right and not just in the money to be made! It really is a pleasure to work with you! ?
 
I’ll come by tomorrow morning again to collect another swatch for both the cap & towel. Just lemme know what time they will be ready.
 
Thanks again!

Sue

I would like to send the hugest possible compliment to Nukiwe Phiri and her assisting staff. Lara and myself have been dealing with big name brand companies who we battle to get service out of. This lady - who I am sure I must have driven insne by now - is one of the most exceptional and efficient people I have ever dealt with. Orders have chopped and changed, I have inundated her with queries, and not once has she made me feel as if anything is too much of a problem. We have mailed each other late into the night even. Nukiwe is an asset to your company and to anyone who is fortunate enough to deal with her. Based on her service alone, we would choose to use Amrod for every part of our business possible. Thank you so much!

Liza

Thanks so much for organizing the fast turnaround time! We really love working with you guys!

Regards
Danica

Baie dankie, ek hoop die folders is more reg dat ek sommer alles kan kry. 
Ek het nie vandag IN523185 gekry nie, hulle het dit seker maar gemis met die soekery na papiere..

AMROD staan sowaar kop en skouers uit bo my ander verskaffers.  Julle diens is PUIK!!
(stuur maar hierdie briefie na 'whom it may concern' ;-)

Groete
Rene

Hi Tishiana,

I would just like to tell you that I have used Amrod for branding pens for a very demanding client, Rachel has been helping me and she has been wonderful with all the changes and advise she gave me.

The order was done so fast I couldn’t believe it.

All in all very good service from start to finish.

Thank you Rachel I know I couldn’t do it without you, and your patience and friendly manner.

Maryke

hello
 
Just thought I  would comment on the attitude of your staff in the Jhb office
 
Everyone from stores/dispatch/ sample shop/ reception is extremely polite and helpful  - I do not often get there ( usually my driver does the  errands ) but it was remarkable on Thursday  when I was there in person.
 
I have  never met Tafadzwa, but the efficiency displayed in managing our orders, also  cannot go without a comment
 
Thanks for making our contact  with your company  such a pleasant experience _ I just had to comment on it
 
Keep it up and many successes in your business
 
Kind regards
 
 
 
Ingrid

Hi Guys,

Just a thank you for your fantastic service so far as well as your great follow-up service with my orders. It great to know that my client think I am reputable because I have great suppliers.

 Thanks for your input in my business.

Cherice

Dear Nukiwe,

Thank you for your prompt, professional service this morning. I always think one can only truly see service levels when a client has a problem, and from the way you handled my query this morning I can only commend you for your wonderful manners and willingness to solve my problem.

My client accepted the pens & to my surprise was overjoyed with the “deep dark shade of blue” as he so put it!

Please could you send this email onto your manager, I really feel your management needs to see my feedback as to how you helped me out today…

Kind Regards,

Colleen

Dear Gloria
 
I am so grateful that you got these pens done for me to collect today. Once again proof as to why AMROD is our preferred gift supplier.
 
THANK YOU so much to all involved in getting them out in time for me.
 
Linda did arrange the courier for me this morning.
 
Thanks again and cheers!
Michelle

Thanks so much for all your hard work Mich,I really appreciate it.
Have a good day further.

Tam

Hi Charlet,

Thank you very much for all your time and kindness you put in my visit to your showroom. You have made my sale go easy and smoothly be helping me chose the correct gifts .I am pleased and greatfull  for your service.

I recommend you highly.

Please check on my side e-mail and password tells me invalid.

Kind regards,

Jennifer.

Hi Jayson,

Not sure if you are the right person to advise, but the staff at your Cape Town office are amazing and really go the extra mile for us.

I mean we're not a big company (yet) but your Cape Town office really treat us like a large client and literally break their backs to service us. I can only imagine the level of service that our larger competitors get. Not that I think they get any preference over us at all.

So if you could pass this on to whoever it matters, please advise them that Moenier, Nastassja, Cheryl, Alexis, Rukieya and even Ryan and Willard really do a wonderful job.

Also again, thanks for your prompt action taken on our recent order.

Best regards,

Damien Dicks