What Our Clients Say About Us

12 December 2019

Hi Thuto

We all deserve this break after this tough year we’ve all had….. Just in case I forget to say it later…

Thanks for everything you’ve done for us this year. You have been a key component of making the year a success and I hope and pray you remain our sales consultant next year…...


05 December 2019

Hi Vanessa

Thank you to you and Kat for everything you do for me…..
Cannot believe what a difference working with Amrod/Altitude since you came into my life.


04 December 2019

Dear Charnelle

A warm thank you to you for your involvement with a solution for what had rolled out with our order.

Thank you for your understanding, and thank you too for having stayed yesterday beyond your office hours to the point that a solution was worked to our satisfaction. Thank you too for having maintained your composure at the time despite my obvious frustration, AMROD has to be extremely proud of you!

I would also like to take this opportunity to thank Kevin, Nukiwe, Ruan and the other two gentlemen involved in the provided solution for whom I unfortunately do not have their details on hand, their actions last night too deserve acclaim.

Please kindly pass this email on to all mentioned herein, including to your company Executive for whom I do not have their mail details, it is important for me that they know the level of satisfaction & professionalism provided to myself as a client yesterday.

Warmest thanks and kindest regards

09 December 2019

Hi Jamaine,

Thank you so much for all your assistance – it is the most customer service we have had since joining Amrod, and it is very much appreciated from our side.

Hoping you can be our account manager when we upgrade our tier….

Kind Regards

09 December 2019

Dear Mary-Anne

I would just like to take this opportunity to thank you for the excellent service that you have given our company this year. I must say that I had worked with Janine for a long time and I was a little apprehensive about changing account managers at the start of 2019 but you have proved to be absolutely fantastic.

Mary-Anne you have gone way beyond what is required, proved that you really understand this industry and the insane deadlines and have always made me feel like I am one of your most important clients.

Thank you for your professionalism, dedication, hard work and amazing attitude, you certainly are an asset to Amrod. Having you as my account manager, makes it a pleasure dealing with Amrod.

I know that my sales have not been great this year and that you are a Tanzanite account manager but I really would like have you as my account manager going forward into 2020.

I would like to wish you and your loved ones a restful, happy, safe and magical festive season and may your star shine bright in 2020.

Once again, thank you for the wonderful service in 2019.

Kind regards

04 December 2019

Dear Charnelle

A warm thank you to you for your involvement with a solution for the order.

Thank you for your understanding, and thank you too for having stayed yesterday beyond your office hours to the point that a solution was worked to our satisfaction. Thank you too for having maintained your composure at the time despite my obvious frustration, AMROD has to be extremely proud of you!

I would also like to take this opportunity to thank Kevin, Nukiwe, Ruan and the other two gentlemen involved in the provided solution for whom I unfortunately do not have their details on hand, their actions last night too deserve acclaim.

Please kindly pass this email on to all mentioned herein, including to your company Executive for whom I do not have their mail details, it is important for me that they know the level of satisfaction & professionalism provided to myself as a client yesterday.

Warmest thanks and kindest regards – Marco

26 November 2019

Dear Natalia.

We cannot thank you enough for this gesture. The fact that you consider your clients, making it so easy for us to do business with you, is the main reason why our sales with Amrod has increased.

Once again, thanks.


19 July 2019

Hi Tumi

We are so happy for you. All the best with your promotion and we wish you lots of Blessings for your future.
I know that we may not have always been the easiest of Clients but I hope that you would see it as excellent service levels and awesome quality that we provide to our Clients.

As Gaz has also mentioned, thank you for everything. Thank you for your patience, your understanding, your professionalism and the willingness to always assist. We are only as good as our Suppliers. So you, Tumi, have added so much value to us and our clients.

Please know that we will miss you and that Terri has big shoes to fill. You set the bar very high.
We will most definitely chat before you leave.

Many Thanks and Warm Regards

09 April 2019

Good day Natalia,

I trust you are well.

You are always getting emails about complaints and never about Compliments.

I would just like you to thank you for always going above and beyond for me with my tight deadlines.

Not once have you ever not tried your utmost best to squeeze me into the production que.

I really enjoy working with you.

Kind Regards,

26 February 2019

Hi Mieks,

Hope you are well today :)
I thought I would send a quick email to say THANK YOU VERY MUCH!!
What a phenomenal event yesterday!!

Firstly, the master of ceremonies was fantastic. Katlego was engaging and entertaining and he truly added to the energy in the room.

Not to mention the product showcase, it was very impressive and beautifully displayed. Everything just looked great and really left me inspired.

My highlight of the day was listening to Mike Stopforth! What a great and down to earth guy. His insights on social media and digital marketing was extremely helpful and I welcomed every bit of shared info. I could go on and on about the rest of the event….but i think my gratitude and appreciation is pretty obvious.

Thank you and well done to each and every person involved yesterday.
PS. The food was also amazing!! LOLS!!

Your “FOREVER” client,

20 February 2019


Thank you so so so ssoooooooo much for helping out with this order! You have no idea how much I appreciate it! We received everything and the clients words were: “I love you, I love you , I love you and thank you!!!” – So this is my words to you also!:)
Love working with Amrod and the team behind it all!!! :)


14 February 2019

Hi Mary-Anne,

Thank you for everything you do everyday to make working with Amrod easier.
Nothing is too much effort and we're all really grateful.

Kind regards,

08 February 2019

Good day Natalia & Erna

I would like to thank you very much for your excellent service.

Dealing with the both of you is a breeze. You always available to answer any of my queries, and assist me.

All my products I order from you, always arrive on time, and look amazing.

Job well done. I think you ladies deserve a raise…:)


24 January 2019

Thanks for everything Lucky, I know we could be difficult at the best of times to deal with, but you managed to help us out with your patience and calm nature, in those sticky situations.

All of the best in your new venture at Amrod, I’m quite sure you will be a success.


30 January 2019

Hello I would just like to say that Biance has really made me feel that I can once again trust in the Altitude brand. She and the entire merging team from Wizard into Amrod may be experiencing extreme change and a whole lot of other things and this may seem like chaos but I can say thank you Altitude team and welcome to Amrod.

In closing thank you Amrod for allowing me to once again to feel I can trust Altitude and thumbs up to Biance for doing that.... :)

Mistakes and attitude seem to have dissapeared from my experience with Altitude.


16 January 2019

Good Day

I meant to send this months ago but everything got away from me. I want to thank Charling Bunting for the absolutely excellent service. I'm not sure who in management I need to write to about you but since day one you have been friendly, knowledgeable and have always gone above and beyond for me.

That is so rare to find these days. You helping me to get my artwork out as you were about to leave yesterday afternoon, the time and effort you put in went beyond your job scope. Thank you so much!!!!

Kind Regards
Vasanthie Naidoo

13 December 2018

Natalia & Erna

As the holiday season is upon us, we find ourselves reflecting on the past year and those who have helped to shape our business.

It’s been quite a year for us all! We hope that 2018 has been just as memorable for you, as it was for us.

Thank you for your support for this year. It has been an absolute pleasure working with you. We look forward to working with you on other exciting initiatives in 2019.


12 December 2018

Dear Michelle,

It has been a pleasure dealing with Amrod once again this year, I would like to take a moment and commend the wonderful service I have received from;

Gypsy at collections - always happy to assist me with a massive smile!

Sherahn - I have only been dealing with Sherahn for a while but he has been awesome and always quick to respond.

Naledi - she has been the most consistent Account manager and always helpful.

It is rare these days to find a company with good customer service and even more so when a company is as big and successful as Amrod - Thank you for that.

I wish you all a very festive Christmas.


27 November 2018

Hi Tafadzwa,

I hope you are well.

I would just like to compliment the absolutely amazing service I have received from Charline.

Initially I was slightly skeptical being moved to another account manager during silly season, but I could not have been placed in more capable hands. Charline has been nothing but efficient and an absolute pleasure to deal with. Amrod as a whole is extremely fortunate to have such a dedicated employee ?. At the risk of sounding redundant, I would like to express my gratitude to Charline for taking me on during this silly season and dealing with all my irritating inquiries and always being willing to go the extra mile. It is a pleasure to speak with her telephonically as well as you can genuinely hear the smile through the phone.

Charls, thank you kindly for being an amazing account manager. Tafadzaw, keep her close.

If there is an online service report or something I can complete, I would be more than willing as Charline deserves to be acknowledged for her outstanding performance.

Have a lovely day further ladies.

Thank you.

21 November 2018

Hi Thembs,

Online truly has changed my life!
Its the best!

It took less time to order, pay and approved than to reply to this email.
Thanx a mil!


20 November 2018

Afternoon All

I say this with the utmost gratitude in always being there for us through the good, the bad and this time very bad times.

This is the reason our small division turned out into our sales office nationally and that too reaching the Titanium status, your dedication in helping us grow even in the times we were extremely pushy doesn’t go unnoticed.

Your Laser Supervisor is truly my Hero today , without her this would not be possible.

I appreciate your commitment and assistance given to us.

Love your team , ( Amrod you are always my number 1 , and this is a fact!)


21 November 2018

Hi Ladies

This is a bit overdue, as it was in relation to a specific order but I thought about it and it is with EVERY order I have going through Amrod.

Glo just has that YES CAN DO attitude, and NEVER just says no without going the extra mile checking with production and management.

There have been so many LAST MINUTE.COM orders of late, and especially at this time of the year, it is not the best time to try and make these orders work without a possibility of something going wrong – but yet nothing has gone wrong.

I just need to get this to you (I am sure there are many that feel the same but don’t say it out LOUD).

Talaecia has also been AMAZING and so ON IT!!!!

This sums them up entirely


20 November 2018

Hi Andiswa

I want to thank you for helping me, I do really think Amrod has good service, and client support.

From Lindiwe , Janine and you all worked together with the issue and it is nice to work with people that, wants to help me and go the extras mile for me.

I Love working with you and thanks to all 3 of you.


19 November 2018

Dear Jami,

Thank you for all your help.

I must thank you, Lucky and Lebo for the work you did in rectifying this order for me. You all went the extra mile to save this order with the client.
I have not experienced service like this before and hope that all your staff can adopt your excellent service diligence.


08 November 2018

Hi Tammy

Aaaw, you guys are my favorite suppliers!!! These big orders are difficult in the current economic climate, so I think I am even more glad than you.

I actually thought this morning that I wish I could let the Directors know that it is a pleasure to work with you guys, we do have hiccups and problems on a regular basis, but the way it is dealt with, makes it much better, so thank you.

Kind regards

29 October 2018

Hi Tish

Thank you for the AWESOME service that I got from Amrod.

I collected the order this morning and delivered to the client who was very impressed with the time it took to complete the order. Once again Amrod was top class with service and quality. For this reason and many other is why I prefer Amrod as my number ONE supplier.

Kind Regards

26 October 2018

Hi Ladies

These 2 are stars, I always trusted Lindiwe’s word and the fact that she comes through for me and never over promises.

But Janine on the other hand is a surprise package because I haven’t been dealing with her for that long.

She makes sure to call and follow up on things up even if I give her a hard time.

Lindiwe – Janine: Thank you my ladies, and keep up the good work.
You ladies have outdone yourselves especially on this order.

Kindest regards

18 October 2018

Hi Amit,

Well done in getting the courier service story sorted out, it is a great feature and I have used it already and will use over & over again .

It really helps :)

Kind Regards

2 October 2018

Just very glad I can work with Mary-Anne again as her level of customer care and service is absolutely outstanding and she knows her client’s by heart.

She is definitely a huge advantage to Amrod.

Kind regards

27 September 2018

Good day Tammy,

Thank you. We would also like to thank Amrod and your staff who assisted us with this order. We had Amrod staff go above and beyond to help us make this happen. We appreciate that they came out over their weekend as well. (Michelle).

Thank you and have a lovely day

Kind Regards,

27 September 2018

Morning Tammy,

Thank you for your mail.

It is comforting to know that we have a supplier that goes the extra mile to ensure we meet our client’s deadlines. Thank you to the Team who make this happen. Sughendree and Lerato are truly efficient and make dealing with Amrod a pleasure.

Have a beautiful day

25 September 2018

Good evening Adiswa, Lindiwe and the Amrod team

I would just like to congratulate and thank you – for the great service. My client received their key holders – and they are elated!!!!

We received GREAT complements from them – especially for not doubting the “defaults” – or making them feel “responsible”, like some of their previous suppliers have done in the past.

WE HAVE A CLIENT FOR LIFE – because of the quick and efficient service we gave them.

Thank you so so much!!!!

Kind Regards,

6 September 2016

Good morning All,

I hope this email finds you very well.

I would like to say thank you very much for Edward Makoro and Antinielle Beck in assisting me yesterday with a collection that was delayed due to an accounts error. They were very professional in their conduct and approach. I did eventually collect the order and was in time for my embroiderer.

Have a great day??

Kind Regards,

5 September 2018


I just want to thank you for the wonderful service that we are getting from you. You really helped us in getting a rush order sorted this afternoon – after placing the order at 3 for 5 different items, we had all the proofs from you by just after 16h00 – WELL DONE! You are fantastic.

Kind regards


3 September 2018

LIVE CHAT - Somaya

Hi Nukiwe

I would just like to give you a 100% thumbs up email for Somaya Adams and her service . Outstanding !!! She's efficient , fast , friendly and simply just a pleasure to deal with . Please take note of this email and pass it on to anyone else that needs to see it.

Have a good weekend

Thank you

28 August 2018

Hi Natalia.

NATALIA, YOU ARE THE BEST..... Not just now but has ALWAYS been. I am SO DELIGHTED that you are my account manager at Amrod, and I would not have wanted it ANY OTHER WAY.

Thanking you once again for the assistance and look forward to hearing from you in this regard.

Kind Regards

24 August 2018

Thanks Nats!

FYI - We pulled it off! Thanks to YOU!!! So client loved the branding!

We managed to have the folders delivered to the client by 6:20am in the morning!

Really appreciate you making a plan and sorting this out for us! Amrod is very lucky to have someone of your caliber working for them!

Hope you have relaxing weekend.


17 August 2018

Hi Natalia

I can't begin to say thank you enough, really :-)

What you do for me!

You are always SO willing to help us small little fishes in this big pond... WOW! Thank you so much!!!!! :)

Thank you again!!!!! :) :) :) :) :) (JUMPING OUT THE SCREEN & GIVING YOU A CYBER HUG!)

Kind regards,


10 August 2018

Hey Mish,

I would also like to meet Nesholan face to face because He has been an absolute Superstar. His work ethic, willingness to help and Incredible communication skills are qualities that are hard to come by these days. He is ALWAYS in a great mood, Friendly, efficient and has extensive knowledge of stock, Branding and AMROD policies, and is fantastic to work with... The value he adds to both Amrod and my Business is priceless.

Keep up the good work!!

Kind Regards


30 July 2018

Good Afternoon Catherine, Jamaine & Gary.

On behalf of our team, I’d like to express our gratitude for all that was arranged for us this morning.

It was a very informative and insightful visit, the hospitality of the Amrod team was second to none. The session was invaluable and thoroughly looking forward to our next visit.

Thanks once more.

Kind Regards,

20 July 2018


I can’t even begin to explain my thanks…………………… this was done at break neck speed!!!! THANK YOU SO MUCH


19 July 2018


You are a legend! Thank you! I see our notebooks are ready.

It must be really tough just dealing with Complainants all the time so here is a BIG COMPLIMENT – YOU ROCK!

Kind Regard

17 July 2018

Dear Antinielle,

We would like to thank you for your selfless efforts in resolving our order speedily, although it was our error in mixing up the orders.

You kept us informed on the progress of the job and ensured that we received our t-shirts urgently. You are indeed an excellent customer care coordinator who is fully given herself to the interests of the clients.

Amrod should give you a promotion.
Keep up the good job!

19 June 2018

Hi Tebogo

I must be honest and tell you that AMROD are by far the leaders in the industry!!! Well done to you and your team!! Unbelievable.

Thank you so much.


28 May 2018

Goodmorning Omer!

Hope all is well?

I just want to pop a mail, compliment Rushaan about the EXTREMELY, professional, swift and very friendly service we receive from him with each and every order or query we have. Since he’s assigned to our account nothing is ever an effort to him, and will go out of his way to assist us ALWAYS.

I had so much peace at mind with our recent big order, knowing Rushaan had everything under control! From the beginning doing the quote for me , through to the branding, and delivery date…. I think he assisted me more than he’s supposed to! (Lol!). It is such a pleasure doing business with him, and are very grateful he’s our sales person!

He’s definitely a great asset to AMROD!

Thanks Rushaan! You are the best!!!

Kind Regards

22 May 2018

Hi Taliya,

I just want to compliment Thuto, it is such a pleasure to work with her! She is always replying on emails in an instant. She keeps you updated and understand what we need and require!

The past two months I have been showing the Amrod catalogue 1st to clients and then only the competitor’s catalogue. We work with many suppliers but the service is not half as good as we are receiving from Thuto! She makes everything so easy!

Thuto – Thank you for all your help and assistance! We do appreciate!

Kind regards,

21 May 2018

Good morning Tokelo,

I would like to thank you for your commitment and patience in the late collection of our orders. You really went out of your way and sacrificed your personal time to make sure it was collected. Thank you for going that extra mile. It is much appreciated and just enhances our relationship with you and with Amrod.

Best Regards,


03 May 2018

Hi Jamaine

On behalf of our group, we would like to thank you for the excellent service we received on our tour and going out of your way just to make it possible. Aside from the breathtaking beauty of your company,the tour was really nice.

You are knowledgeable and friendly . Overall it was a very pleasant experience for us.


25 April 2018

Natalia, again you have left me speechless.

You, and ONLY YOU are the reason that I will always return to Amrod with my business, as you ALWAYS go above and beyond to assist me, and my clients, as far as what you are able to.

Again, you have managed to pull the rabbit out of the hat, and ensure that my client is kept happy and satisfied at all times.


Kind Regards

11 April 2018

Dear Michelle,

This morning we had high profile clients visit the Amrod showroom with us. Admittedly Jen and I were very apprehensive. I would sincerely like to thank everyone for their help and assistance from the booking and reserving of the conference room to making coffee for our clients.

In particular, we would sincerely like to thank Anusha from the showroom for her patience, guidance and expertise on every item that our clients enquired on. Every question or request our clients had regarding corporate apparel or gifts was professionally handled and answered by Anushka. Anusha ably assisted our clients in all aspects.

Thank you Anusha for all your help, it is appreciated and valued. You are a very gracious lady and we appreciate that as well. Keep up the great work.

Kind regards,
Colleen & Jen