Vacancy

Job Title: Production Support Clerk

Division and Department: Production

Minimum Skills and Knowledge Required: • Standard 10 / Grade 12 or equivalent. • Minimum of 1 - 2 years’ experience in a similar role. • Excellent English communication skills both oral and written. • Above Average Computer literacy (MS Excel & MS Word). • Excellent Numeracy skills

Behavioural Dimensions Required: • Honest and hardworking. • Passionate about getting things done right, first time, every time. • Ability to work efficiently, on own or as part of team, in a highly pressurised environment • Meticulous attention to detail. • Flexible in terms of working hours. • Good sense of urgency. • Excellent interpersonal skills. • Must be prepared to work overtime / weekends / shifts in accordance with operational requirements.

Brief Description of Key Performance Areas: • Manage power BI, fault finding on stats, graph’s and open tickets for IT to correct the faults, also opening tickets on creating new reports on Power Bi. • Logging tickets on Jira for production, (change request tickets, IT issue tickets, dynamic tickets CRM tickets etc) • Logging tickets and testing for TCPro • Test all change requests with the development team • Attend the development team meetings regarding any systems (CRM, TCPRO, the new production report etc) • Prepare weekly management meeting presentations • Monitor rejects trends and prepare a report on. • Capture the weekly growth reports. • Update of the monthly morning scanning roster • Sending the production managers, a weekly update on all open E-works and Jirra tickets in production. • Adhoc admin related tasks. • Ensure that all tasks are executed in a safe manner with due regard for the Company policies and procedures. • Report unsafe act and/or working conditions and/or injury on duty to supervisor immediately or a soon as reasonably possible. • Maintain good housekeeping standards.

Contact Person: Anne-May Pienaar

Contact Phone: 0114579099

Contact Fax:

Contact Email: [email protected]

Date Circulated: 2022/07/01

Closing Date: 2022/07/08

Additional Information: All applications must be routed via the applicant’s Departmental Manager or the Human Resources department with an updated CV and motivational letter from the applicant. The Company will take into consideration its Employment Equity Policy when candidates are selected. Only candidates who meet the minimum requirements of this position will be considered and/or contacted. If you have not received a response within 5 working days from the date of submission of your CV, please accept that your application was unsuccessful

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N.B. Note that the Company will select candidates with due cognisance of its Employment Equity Policy.